Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
i have been playing on facebook and reached level 3185 now i have been knocked down to level 2825 and it is saying i need to update my browser which by the way is up to date please sort it
Hello Nadine! Can you first try disconnecting from FB and then reconnecting to see if it solves the problem? If it doesn't, I can send it to the Moderator for further help. Thanks for contacting King Care and I hope you have a really nice day.
thanks for your quick response , i have logged out and back in but it is still the sameHello Nadine! Can you first try disconnecting from FB and then reconnecting to see if it solves the problem? If it doesn't, I can send it to the Moderator for further help. Thanks for contacting King Care and I hope you have a really nice day.
Sorry jumping onto your thread but I have the same issue. PC Google chrome browser past week only shows upto level 2825. But mobile phone is playing alright and shows I am on level 3290. Tried logging out and back into FB but still the same. I prefer to play mainly on the PC version Hope you can help.
I will let the moderator know about this guys! Hopefully she will get back to y'all very shortly. Have a great day!
Thank you it's working again :-) Not sure if it was at King.com's end sorting it out or me resetting to default google's chrome flags (which has stuff to do with html5 in it) chrome://flags/ but either way I am a happy man lol
Yay Clifford! I am so happy to hear this. Have fun playing and thanks for writing to King Care!