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Space Race. Help Dexter stock up on striped candy. Have not been getting credit for these striped candies. I am currently on level 3395
Jeff it was escalated to the studio a couple of weeks ago. I have no control over fixing these challenges. It is not my "inability" to resolve your problem. Why are you even attempting to play a challenge that isn't working? Everyone was told not to play the challenges and that the studio was working on a fix but that is not the only glitch that they are working on. They have priorities and the challenges might not be #1.
Your inability to resolve my problem is impeding my ability to advance in certain areas of Candy Crush Saga. It's been almost a month since I first brought this to you attention Elsa.
Well. Elsa, it's been over a week now and you have no answer so far. Do you think it may be time to escalate this problem to the pros?????
Jeff the answers are coming from the King Superstars and I am one of them. It's not always a response from another player. I volunteer my time here on King Care helping to respond to as many questions that I can so that gives the King employees more time to work on the technical problems. When we see an issue being reported and a few are having the same issue, we are the ones who elevate this to the next level and they escalate this to the team who works on these issues. It's a process Jeff!When we answer everyone here, we are giving you information that we are aware of and information provided by the King Admins to help respond to the numerous amount of questions posted daily. So please be patient as they try to resolve all the glitches going on.
Jeff the answers are coming from the King Superstars and I am one of them. It's not always a response from another player. I volunteer my time here on King Care helping to respond to as many questions that I can so that gives the King employees more time to work on the technical problems. When we see an issue being reported and a few are having the same issue, we are the ones who elevate this to the next level and they escalate this to the team who works on these issues. It's a process Jeff!
When we answer everyone here, we are giving you information that we are aware of and information provided by the King Admins to help respond to the numerous amount of questions posted daily. So please be patient as they try to resolve all the glitches going on.
WHY ARE ALL THE ANSWERS FOR TECHNICAL PROBLEMS BEING GIVEN BY PLAYERS?????
WHERE ARE THE KING TECHNICIANS THAT SHOULD BE WORKING ON TECHNICAL PROBLEMS?????
Hi Phil and Jarl, King is aware of these challenges not working properly and they are frantically trying to get a resolution on them so please be patient and hopefully it can be corrected soon.
This Space Race is broke. It doesn’t tell us what to collect, and after trying many different stripes, gummies, and color bombs my total isn’t adding what I collect
Yeah dodit on this challenge, I've seen pretty much nobody getting credit as almost everyone is still in first place with only 50 won...
Hi Jeff, I am not clear about what you are saying. I know that some people are saying that they needed 50 striped candies to complete a specific level but then those 50 were not applied to the challenge. They got less than 50 applied. If that is it, then King is aware of this and I am waiting to find out what's going on.
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Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
