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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
After I signed in it took me from level 542 down to level 41. Why? I didn’t like that, I tried to get back where I was but couldn’t so I deleted the app. Very pissed off.
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
Hello there!
Are you sure you didn't log in to another account, perhaps? However, given this issue has occurred quite a few times already, it'd be the best for you to contact King and hopefully get the issue resolved: https://soporto.king.com/contact.
Hope this helps! Bonne journée! 🍬
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
