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I completed 7/7 levels for the 500 Gold bar split. I was suppose to split the pot with 10 other players but never received the gold bars and the game reset back to zero levels.
Bugs do happen, I'm afraid. Sometimes Episode Race won't credit the gold bars. I personally haven't had issues with CR, ER or Choco Box.
This could be a one-off bug or it could indicate a deeper issue with your account, especially if it happens again. You should write to Support and ask for your missed reward.
Should they not be able to verify the issue, feel free to drop me a message on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov) and we'll work it out together. You'll get your bars in no time.
Good luck! 👍
No I didn't screenshot it. I have never had the issue before now. I would not have joined this forum if it didn't happen. I have never said anything bad about this game before. Spent hundreds of dollars on it and now my integrity is being questioned. I will just stop purchasing gold and stop playing the game altogether. Nice way to treat loyalty.
Hello, Mr Will-I-am Newbie,
Welcome to the forum! 👋
Do you happen to have a screenshot of your Candy Royale progress? Did you actually see the final screen?
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
