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Hi, every time I open the candy crash saga game I get a static-cracking sound. This only happens when I have this specific app opened. Even when the music and sound is off it happens as well. Obviously when my phone is on silent the sound is gone.
I just wrote to the King Superstar to ask if she found the video for you. I'll try to keep you updated.
After the last update the problem still exists... help us please
I have the same problem On iPhone X
I tried using the application on 4G it still happened. My iPhone is 130 GB from 256 .. It’s pretty odd not sure why this is happening. Happened the same with iPhone 6 which barely has any GB on the phone.
Ugh!
Thanks Elsa! I’ll wait till you post the link.
Hi guys, this is the answer that I got from one of the King Superstars:
" I get this all the time on my virtual mobile device. It happens when my internet connection is too slow and/or my device is too full."
She said that she made a video and is trying to find it. If she posts the link I will post it here. In the meantime, try to clear the history on your device and check how much memory you have left. Maybe you have to uninstall apps that you haven't used in a long time. Please let me know if doing this helps clear the problem.
Thanks Elsa! Let us know what happens
Wow that is very strange! I am going to forward this message to the King Superstars and King Admins because now 2 of you say this is happening.
To make sure it’s not my mobile device, I downloaded candy crush for the first time on another iPhone device. The static sound happened again.
I only play candy crush saga from king games. I do play other games from other developers, but it doesn’t happen.
I did just try downloading candy crush soda, it didn’t happen.
It was working completely normal, but after I updated it this happened. Not sure why or how.
If it was my mobile device, the static-cracking sound would’ve happened when I play music or even use any application with sound.
Wow I never heard of that before. If you are still hearing the sound even when the music and sound is off from the game then I am wondering if it's your mobile device. Do you play other King games or other games from other developers? If so, can you please check to see if this is happening with the other games?
Same problem on iphonex
Hi guys, I am going to forward this message to the Superstar again. She might have been very busy doing her videos.
I also have have a sshhh ssshhhh sound when playing candy crush only
I get the same problem on my iPhone 7 and SE with a pulsing static noise. But my iPad mini has a constant static but it is very faint and can only hear it when speaker is held to my ear. What’s the solution?
Hi RP, I haven't heard of the solution yet but I have heard that a few people are having this sound. If I hear of any solution I will write back here.
Same thing happens to me. I have the biggest iPhone and plenty of storage space. This only happens with the candy crush app.
Hi all, I haven't heard of a solution yet but I'm still trying to find one for all of you.
Same problem here with both an iPhone 6 and 7. It started with an update. If sounds are off I hear a buzzing sound and I have to put the phone on silent. Same behavior on LTE or witeless networks.
I have just deleted my candy crush app off my phone as I was hearing a crackling sound coming from my phone ear speaker, it actually sounded like someone was on the other end of the phone while I was playing candy crush!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
