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with 14 movements to go and all popcorn popped the game got stucked in an endless loop in which the candy's just keep falling. I have used boosters and switches to finish this and now I can't move on.
How can I solve this please?
I cleared it after 3 more attempts where I had the same issue. Seems to be just luck if it happens or not.
Hi Merlinmalone, did you try it again since posting your message here? I don't see any other messages posted here about a glitch and the person who originated the message said that she cleared it. If you are still having trouble can you please start a new message so that we can address it separately instead of here?
Merlinmalone I will also add your post so the Moderator will see this thread. I apologize for the inconvenience and hopefully they will see this first thing tomorrow. Hang in there and I hope you have a nice day.
I'm stuck in the same situation. The level isn't finished so I can't skip to the end, but the candies just keep looping through the board. Seems like a design fault in this level. Could do with some kind of time out that adds an extra candy into a space if it stays like this for too long. I have lots of boosters on this level that I'm about to lose by quitting it before it's finished.
I too am stuck in a loop with 10 moves left. The candy just keeps looping through the openings. I used a booster and don’t want to lose it. Help!
Hi Lori! Did you see Elsa's question above? Can you exit the level? I will tell the Moderator that you are also having an issue with this so someone can look into it for you. I am so sorry this is happening, but I hope you have a good day! Thanks for writing!
Thanks Superstars!
@Trujillo I can see that you have now passed this level, which is great news! Please let us know if you need a hand with anything else :-)
Hi Trujillo, have you tried to clear the level again since you posted this? Did you not see the “tap to end” at the bottom of the game because that would end the game and stop the endless loop. Please give us an update since you posted this so that we can offer you further assistance.
Hello Trujillo. I am not sure what would cause this, but I will ask the Moderator if they can look at this for you. I am so sorry this is happening to you and I hope they can solve this problem asap! Thanks for writing and I hope you have a good day!
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Why are the sour skulls not working as they usually do? I was just playing level 13990 and the sour skulls wouldn't activate after they've been touched by a candy nor after a wrapped candy exploded. It cost me my episode race and streak. Why is CC getting so glitchy?
Since 3-4 days ago, I am unable to log in with my facebook account. Yes, I tried everything that I could find online, all the helps and tricks, but it still doesn't work. Probably lost 10 years of progress and about 12000 levels… I am fuming… Whatever I do, I get this message…
وعند فتح اللعبه مره اخرى اختفت الهدايا واهدرت محاوله
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…