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I didn't get my unlimited lives at 1800 orange tickets. Is this getting worked on, and will I get my 2 hours free lives once it is fixed?
Hi @JoAR!
I can confirm that we are working on sending out your missing rewards so which we will start with today and continue to send out until tomorrow.
Please make sure your game is up to date, connected and has access to a strong internet connection. You should receive a pop up once you open the game letting you know when the compensation has been added to your game.
Apologies for the trouble caused and we appreciate your patience 🙂
The new Jonas game is now active, and my Tickets game is gone, but I will continue to watch for the reward. Thanks.
I was supposed to get my 2hrs yesterday, and still today have not received it. I’ve updated the app, shut down my phone, restarted it and yet still today did not receive the 2hrs unlimited. What’s going on?
I also completed step 2 of music tour collection and still have not received my 2 hrs of unlimited lives
Thanks
Chitchat14
@kiara_wael the question was is the issue of non-delivery of a reward to everyone being worked on by King. Why are you asking people to report a problem that has already been complained about numerous times in this community already.
@QueenB can you please answer the simple question of whether or not this widespread issue of a reward not being delivered is being investigated by King?
@JoAR Based on Kiara's response I guess King don't see the non-delivery of a feature's reward as an issue, so that is why she has directed you to Player Support. If you want the reward you played for it looks like you will probably have to ask for it. I highly doubt that it will be delivered to you otherwise.
Hi and Welcome to the King Community
Thank you for reporting Player email Support Team here and tell your Game ID there.
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Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
