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Hi, every time I open the candy crash saga game I get a static-cracking sound. This only happens when I have this specific app opened. Even when the music and sound is off it happens as well. Obviously when my phone is on silent the sound is gone.
I just wrote to the King Superstar to ask if she found the video for you. I'll try to keep you updated.
After the last update the problem still exists... help us please
I have the same problem On iPhone X
I tried using the application on 4G it still happened. My iPhone is 130 GB from 256 .. It’s pretty odd not sure why this is happening. Happened the same with iPhone 6 which barely has any GB on the phone.
Ugh!
Thanks Elsa! I’ll wait till you post the link.
Hi guys, this is the answer that I got from one of the King Superstars:
" I get this all the time on my virtual mobile device. It happens when my internet connection is too slow and/or my device is too full."
She said that she made a video and is trying to find it. If she posts the link I will post it here. In the meantime, try to clear the history on your device and check how much memory you have left. Maybe you have to uninstall apps that you haven't used in a long time. Please let me know if doing this helps clear the problem.
Thanks Elsa! Let us know what happens
Wow that is very strange! I am going to forward this message to the King Superstars and King Admins because now 2 of you say this is happening.
To make sure it’s not my mobile device, I downloaded candy crush for the first time on another iPhone device. The static sound happened again.
I only play candy crush saga from king games. I do play other games from other developers, but it doesn’t happen.
I did just try downloading candy crush soda, it didn’t happen.
It was working completely normal, but after I updated it this happened. Not sure why or how.
If it was my mobile device, the static-cracking sound would’ve happened when I play music or even use any application with sound.
Wow I never heard of that before. If you are still hearing the sound even when the music and sound is off from the game then I am wondering if it's your mobile device. Do you play other King games or other games from other developers? If so, can you please check to see if this is happening with the other games?
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Same problem on iphonex
Hi guys, I am going to forward this message to the Superstar again. She might have been very busy doing her videos.
I also have have a sshhh ssshhhh sound when playing candy crush only
I get the same problem on my iPhone 7 and SE with a pulsing static noise. But my iPad mini has a constant static but it is very faint and can only hear it when speaker is held to my ear. What’s the solution?
Hi RP, I haven't heard of the solution yet but I have heard that a few people are having this sound. If I hear of any solution I will write back here.
Same thing happens to me. I have the biggest iPhone and plenty of storage space. This only happens with the candy crush app.
Hi all, I haven't heard of a solution yet but I'm still trying to find one for all of you.
Same problem here with both an iPhone 6 and 7. It started with an update. If sounds are off I hear a buzzing sound and I have to put the phone on silent. Same behavior on LTE or witeless networks.
I have just deleted my candy crush app off my phone as I was hearing a crackling sound coming from my phone ear speaker, it actually sounded like someone was on the other end of the phone while I was playing candy crush!
Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
