I can't send request for more lives and for help

rajveer243 · June 2018

Laura_Grosvenor · June 2018

Hi rajveer! So sorry about this happening. I will send this to the Moderator so she can look at why this is going on. I hope you have a great day!

Delfina_Blue · June 2018

Hello

I have the same problem with the app Facebook popup - > sending -> nothing happens.

Same with request lifes, no reaction at the button. Tried so much since 3 days...also factory reset and lost my boosters and lifes. I'm desperately

I forgot to say that I tried more than one version of facebook app,

tried to login without fb app but then I get an empty page (at 3 browsers)

Tried to choose just one or 2 oder some more friends to send lifes, tried all together.

But about the factory reset I'm upset

Delfina_Blue · June 2018

I forgot something. With farm heroes saga I have the same issue. Maybe with every King Game, maybe with all facebook games, I dont play others at the moment

Laura_Grosvenor · June 2018

Ah, yes. There is a known issue with Farm Saga I believe. I have bumped it to the Moderators for you so they can take a look at what is happening. Thanks for the extra info!

Delfina_Blue · June 2018

I'm sending at the moment lifes per highscore list at the computer and I saw that I cant send there request lifes, too. It turns in a circle and doesnt stop.

Delfina_Blue · June 2018

Is there no help? It seems like hmm. Any idea from the support Laura?

Laura_Grosvenor · June 2018

Not yet my friend. I will make sure I ask again about this tomorrow. I've been running to doctor appointment to all week (I am trying to figure out what is going on with me) so I haven't been around to answer. I'm truly sorry about that. I will let the Team know again about this.

Delfina_Blue · July 2018

It works again, atleast some minutes ago. Sent like 300 lives omg ;-p thank you and I hope it will work forever hihi

rajveer243 · July 2018

not solved

Laura_Grosvenor · July 2018

@ Delfina that is great!! Enjoy playing and if it happens again, let us know.

@rajveer the Mod is on now so I will let her know about this priority. Let me do it now for you.

I can't send request for more lives and for help

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