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I am signed in I think but whenever I sign into the game it takes me back about five levels over and over again. It doesn't matter what device I sign in at. Can you please restore my levels? Thank you.
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I keep getting this message.
that link will not send. The captcha doesn't load and when I hit send it tells me there is an error
You click on "Contact Us" then you ask a problem, use your email address (when you sign in on this community) and send Game ID (How to find your Game ID) that I hope how they can contact and answer you bring back your saved progress soon. 😉
what is the email address for player support?
Hi and Welcome to the King Community
If you didn't save the game progress through an account then you have completely lost your game progress.
However, if you want to start again from the correct level, you must first connect the game through a Kingdom or Facebook account. Since boosters are stored locally on the device, they can be damaged for a variety of reasons.
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
