today, I got sent back to level 4 on Candy Crush Soda Saga.

Question

today, I got sent back to level 4 on Candy Crush Soda Saga.I am really at level 629. I can see all the games I have played but my avatar just keeps going back to level 4. I can page through the map to my current level at great pain to get through all the gates but cannot get my avatar to remember its place. Using PC, crome or firefox, have cleared the cache and cookies to no avail. please help

Creative_Elsa · Answer

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?