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Password reset. Can’t connect
Hi, i reset my password in the account, when i start in my new iphone, levels are downgraded and now i can’t connect my account in my ipad and all boosters are gone. I never delete the game, in the ipad levels are ok. When i request a life it saids restart required. Any dolutions, please?
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Answers
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Hi and Welcome to the King Community
If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.
You will then receive an email with a link to reset your password and access your account again.
Forgot the password function or reset link doesn’t work?
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE
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Password it’s resetted but i can’t connect in my ipad. In my iphone it’s ok but with all new levels (in ipad) gone. The connection issue it’s not real, i can see ads
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I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details HERE.
Thank you!
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Disappointing....
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