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No, she is the Community Manager and actually she is always rather nice in her replies and help, but there is only so much that moderators can do. They can only report back to the bosses. I wish she would report all this back, but it is weekend now, usually the moderators take the weekends off. Or switch on the bots to delete anything foreign.
I just sent an email to support. I wrote that this portrait mode is forcing me to quit playing and thanks to it, it also forces me to keep my money in my wallet.
All of you who are affected by this, please send an email to support by following @christinewupp’s instruction on how to send an email to support, please.