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Why can't I use my bars for anything
Thank you so the one that worked is yours #Doondie. Now I can use my gold bars 🙏🙏
Further to @Alienscar's reply, see here for reference and Community Manager's reply at the end:
Huawei nova 9SE
Also, check this reply of mine for a possible solution:
Check this page for further reference:
Good luck! 👍
Hello Lodoh you can not access the store because you are using a Huawei phone manufactured after 2019. Any huawei phone manufactured after 2019 can not have the Google Store installed due to the US Trade ban.
I have even deleted and reinstall but still not allowing me to do anything
As per yours request
Yes, it does @Lodoh 👍 When you said “will think until I come out” - you meant until you exit out of the game, right?
For now, I need 2 more things from you please!
A screenshot of your Gold Bars (entire map would be better), and a screenshot of what it does when you try to use the Gold Bars.
I will get back to you if I need anything else 👍
Have a Crushilicious rest of the day 🍫
It just says contacting stores, and will think until I come out. Internet is stable. Both wifi and data it does the same thing. Haven't been able to use them for a while now ever since I first contacted you guys. I have lot of God bars and they were helping me when stuck but now they just there for show off. Not sure if this explains enough
Hello @Lodoh🤗 Hearty Welcome to our lovely King Community!
What is happening when you try to use your Gold Bars? Do you see any pop-up message that says "Error", etc.,? If so, can you provide a screenshot of that pop-up message?
If it is not an error message, please give more details about the issue you are experiencing.
How is your internet connection? Is it strong and stable?
Are you experiencing the issue every time you try to use your Gold Bars?
Please provide as many details as possible for us to understand the issue and assist you.
Hope to talk to you soon. Have a great rest of the day 🍫
I am using Nova 9 Huawei
Hello again,
I tried to help you 6 months ago but you stopped replying.
How come I can't use my gold coins anymore?
What device are you using to play - what make and model?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…