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Money taken and nothing received

kaylee1218
kaylee1218 Posts: 14

Level 2

I just had 3.99 taken from my account. I received a message that said NO MONEY was taken from my account but in fact it was. I need the money back or the purchase completed.


Thank you

Answers

  • kiara_wael
    kiara_wael Posts: 156,999

    Hi and welcome to the King Community

    Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

    For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

  • kaylee1218
    kaylee1218 Posts: 14

    Level 2

    Since there seems to be no resolution to this issue. That's fine. I will never make another in game purchase. That fixes it for me

  • kaylee1218
    kaylee1218 Posts: 14

    Level 2

    It would be nice to receive that items that I paid 3.99 for.

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