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Hi, I came across the same glitch today but after a couple of games I figure out a way to beat it. Basically you need to make sure that by the time you clear that top row, you are also getting all the gummies through aswel. I have to use a few boosters like the hands and the lollipops. Another tip is to clear the bottom row a few times before starting to clear the top where the glitch is and make sure all the gummies are ready to go through the portal