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I had accidentally logged out of my account yesterday and now I can't log in. It keeps saying "connection error". What can I do?
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Hi - the studio is not reporting any issues.
Please try the steps HERE depending on the device you are playing from and see if it helps.
😊🐨💕
i am using microsoft edge on my laptop and have been unable to log in today. the orange king page comes up ok, but freezes and i dont ever get to the blue page.
hope that makes sense! :)
Wow - I was hoping you both used the same method to save your status - because then maybe it could be an issue with that specific method.
I have asked one of the game experts if they know anything. We'll see what they say (but it is the weekend).
Have you tried rebooting your device? Turn it off for at least 10-15 seconds before turning it back on?
You might try clearing your cache (sometimes that can help - but I find it most useful when you are missing an event etc.). Also if you are playing via WiFi - you might check your router and if necessary reboot it.
This is what I keep getting. I tried using a different device but it's the same.
I am using King to save my game status.
trying to connect using Apple on my iPhoneI get a message that its a computer error. This has been ongoing since yesterday
Hi - I’m sorry to hear this is happening to you. First of all, what are you using to save your game status? Facebook or King or even Apple?
Are you all using the same method? Sometimes Facebook or King can have temporary server problems and you will see that message.
In the meantime we can ask and see if there was an issue.
Hi guys can you please provide a screenshot of the message you receive it will be very helpful
In the meantime I will ask @kiara_wael @bearwithme and @PummyRaj if this connection problem is a known issue 💓
Also happening to me
I wonder what the problem is
its also happening to me
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
what is this and how to use it, please
Here we go: I finished the impossible event. It must be a sign of madness that I felt compelled to finish it. I got some fancy earmuffs as well: This account will take a well deserved break now. As a free treat: the Concert Chaos event is gone!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
