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help me
marianique
Posts: 5
Level 2
in Discussions
When I click on my game I have the download page and then the king page does not open help
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Comments
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Sorry to hear you are having this issue
Can you please try checking for any pending updates then clear the in game cache from your device settings then log out of the the game and leave your device off for a moment or two
Let's see if this help
Also a screenshot of what you see would be helpful 💓
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
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@marianique - Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your discussion and comments with using English Language on next time. You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding!
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I specify that my game works on my laptop and not on my pc
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Thank you for your translating to English Language now. 😊
How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any computer device) that I hope you can start playing this game possible. 😊
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