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not getting treasure chest prizes

sandyhines
sandyhines Posts: 2

Level 1

How come I am not receiving the prizes when I get the treasure chests???  This was happening for a while now, than it was fixed once. Now I am not getting them anymore. The last time I won 2 chests and did NOT get my prizes. This was the last 3 days.. Is there any way I can get the treasures owed to me?? Please, I have been missing out on a HUGE amount of prizes, that were supposed to be awarded to me.. Thank You

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

  • Gayle_Clark
    Gayle_Clark Posts: 8

    Level 2

    Having SAME Problem and time running out !! LOST all claimed boosters

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