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Been trying all day to collect my 100 gold from candy royale.
Something is definitely wrong with the double event. Candy Royale is never on claimable status, as it's received immediately upon completion.
So, you completed 14-18 levels from the first try and got the grand prize? Do you have screenshots of the stages leading to the final stage?
If you believe you didn't get your reward, you should write to Support.
Unable to claim
I keep getting this message
Hello, kind Sir,
Welcome to the forum! 👋
Do you have screenshots of your progress through the Candy Royale event? What about a "before" and "after" screenshot to show your gold bars?
It's somewhat possible that the Double Candy Royale event is bugged. I'll randomly tag @QueenB here, as this isn't the only thread about the same thing.
I've seen the notification but haven't got to actually play the event, so wouldn't know if there's a problem.
The regular version, however, works just fine.
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
1000 gold, not 100
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Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
