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⭕ Why can't I play in landscape mode anymore? Game too small!
Answers
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Hi and Welcome to the King Community
Thank you for reporting. I'll pass this feedback to the game Team
Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.
You can also find more information about the change here: https://community.king.com/en/candy-crush-saga/kb/articles/2165-why-cant-i-play-in-landscape-mode-anymore
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So you make a change to portrait on the PC knowing that we are playing on a PC, but sounds like you only want people playing on there phone, been playing this game for several years now, but I will be deleting it as it is unplayable in this format, you have really screwed up a good game. Guess in will find something else to spend my money on to play. Your not thinking about how your many PC user think about this now!
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So you make a change to portrait on the PC knowing that we are playing on a PC, but sounds like you only want people playing on there phone, been playing this game for several years now, but I will be deleting it as it is unplayable in this format, you have really screwed up a good game. Guess in will find something else to spend my money on to play. Your not thinking about how your many PC users. I'm sure that the number of users is dropping!!
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Try the link directly https://soporto.king.com/contact - I found it with a Google search for 'king games support' - it's quite a bad support page with lots of irrelevant drop down options but there is a short comment box at the end.
(Sorry was hoping it would show as a link - you could try copy and paste, or do the google search))
What I think is really bad is that there seems to be no link to a real support page on their main website and you have to Google it!
Edit: I put my report under accessibility as the most appropriate topic since it affects my RSI - but the auto-email response says if i've picked the wrong topic I will have to report it all again - seems a very un-supportive support section! I tried to mention the screen size affects PC visually impaired users as well but the comment box wasn't long enough. We shall see if I actually get a response.
