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with 14 movements to go and all popcorn popped the game got stucked in an endless loop in which the candy's just keep falling. I have used boosters and switches to finish this and now I can't move on.
How can I solve this please?
I cleared it after 3 more attempts where I had the same issue. Seems to be just luck if it happens or not.
Hi Merlinmalone, did you try it again since posting your message here? I don't see any other messages posted here about a glitch and the person who originated the message said that she cleared it. If you are still having trouble can you please start a new message so that we can address it separately instead of here?
Merlinmalone I will also add your post so the Moderator will see this thread. I apologize for the inconvenience and hopefully they will see this first thing tomorrow. Hang in there and I hope you have a nice day.
I'm stuck in the same situation. The level isn't finished so I can't skip to the end, but the candies just keep looping through the board. Seems like a design fault in this level. Could do with some kind of time out that adds an extra candy into a space if it stays like this for too long. I have lots of boosters on this level that I'm about to lose by quitting it before it's finished.
I too am stuck in a loop with 10 moves left. The candy just keeps looping through the openings. I used a booster and don’t want to lose it. Help!
Hi Lori! Did you see Elsa's question above? Can you exit the level? I will tell the Moderator that you are also having an issue with this so someone can look into it for you. I am so sorry this is happening, but I hope you have a good day! Thanks for writing!
Thanks Superstars!
@Trujillo I can see that you have now passed this level, which is great news! Please let us know if you need a hand with anything else :-)
Hi Trujillo, have you tried to clear the level again since you posted this? Did you not see the “tap to end” at the bottom of the game because that would end the game and stop the endless loop. Please give us an update since you posted this so that we can offer you further assistance.
Hello Trujillo. I am not sure what would cause this, but I will ask the Moderator if they can look at this for you. I am so sorry this is happening to you and I hope they can solve this problem asap! Thanks for writing and I hope you have a good day!
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
