Level 1741 presented impossibility of completion☹️

What to do about it? Are we forced to lose our sequences because of problems in the level without having done anything wrong? I spent gold to make it clear in the video that the problem was in the level, but what about the others who must have spent even more assets (so to speak) than me? Bizarrely, I sent support this video in an email highlighting this error and what I received as a response was a standard email telling me to consult the help center and use the community... 😒😒

That wasn't sweet at all, it was bitter!

There was also another level where I decided to activate the 3 available bosts before starting the stage and I still watched the ad; when starting the stage the stage seemed to be one of those that there is only a single movement available at the beginning in which we are obliged to do it to continue in the stage, so the special candies were placed in the places where other candies should be, and then right at the beginning of the phase it already appeared "there are no more moves available, reshuffling..." and after the reshuffling it appeared "Oops, there are no more moves available," that is, I couldn't even play the phase because I couldn't even perform the 1⁰ move ! Browsing through posts here in the community I saw that these cases of loss due to there being no more movements available or that the object can no longer be completed only begin to occur after a certain level, but with me it happened well before that level and due to the fault of the system itself. Candy placement game! Unfortunately I couldn't record because I never expected that such an inconvenience would happen right at the beginning of the level without giving me any chance to do anything but lose the sequence.