Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Sorry for the inconvenience and Thank you for the feedback. This issues has been reported Here.
If you are playing on a Windows PC, you can also play via the Windows app instead of on Facebook. Download it from Microsoft Store HERE, when opening the game connect the game to Facebook to sync your levels and continue crushing where you left of.
I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.
And that's it! Your progress will be synced across both your King and Facebook accounts.