Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
sign in tells me my email address in already there. but doesn"t accept password given. I would like retrival of my game. thank you.
Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?
Please just won’t let me sign in using my email which is Virginia tully@gmail.com
Let's try to do this. Complete the contact form from this link: https://care.king.com/en/contact
Write the reason for contact as not being able to sign in with your email address. You should get an email reply back from them but give it a bit of time because they could be backed up with a lot of issues today.