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i need to reset my password. lblurton@embarqmail.com

Lola_Blurton
Lola_Blurton Posts: 1

Level 1

sign in tells me my email address in already there. but doesn"t  accept password given. I would like retrival of my game. thank you.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,339

    Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

  • Gina_Tully
    Gina_Tully Posts: 2

    Level 1

    Please just won’t let me sign in using my email which is Virginia tully@gmail.com

  • _Elsa_
    _Elsa_ Posts: 37,339

    Let's try to do this.  Complete the contact form from this link:  https://care.king.com/en/contact

    Write the reason for contact as not being able to sign in with your email address.  You should get an email reply back from them but give it a bit of time because they could be backed up with a lot of issues today.

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