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I won the Winter Cup in January and have received the 100 gold bars every month, on the 1st. However, it's August 2nd and I have not received my 100 gold bars.
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@QueenB @BrecJack I got mine on time this month. Can't wait until the next winter cup starts. Good luck @BrecJack .I tagged @QueenB for you.
I did not receive my gold bars from Winter Cup for December
ID: 3477456928
@QueenB
Above was the notice I received but you can see on second screenshot, it's not credited.
I'll appreciate that you can help me to claim the 100 gold bars for this month.
I have received the notice but gold bars were not credited.
ID 10124975838
@PummyRaj Did you ever hear anything back on the missing gold bars?
I have escalated this to our Candy Community In-charge. Let's see what she tells us to do👍️
I will check back with you tomorrow @QueenNancy
Thank you for your patience and have a lovely day/evening🍫🍫
Thank you, Nancy🤗
Are you playing on a mobile device or on a computer or Windows 10/11 Microsoft version?
My Game ID number is 14488388807
Thanks
Thanks a lot for the screenshot, dear @cookiemae🤗
I did not have this event in my game. Hence, I do not remember it😶
Thank you Nancy!
I have another question... Are you playing on a mobile device or on a computer?
I will need your game ID number to report to our Candy In-charge. Do you know how to find it or need my help?
We are supposed to get this the 1st of each month though December.
For the whole year. Received from January to July, so more than 6 months. No email notification I dont think. I log in through Facebook.
Hello @QueenNancy🤗 Hearty Welcome to our sweet Candy King Community!
I am sorry to hear about the issue you are experiencing in your game!
I do not remember the "Winter Cup" event, so forgive me for asking more details... When you won the event, did they say you will receive Gold Bars for a whole year for 6 months?
Do you have an email or a notification received from King team about your winnings?
As of now, these are enough! Once you reply, I might ask you for more details😉
To reply back, simply type in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day🍫🍫
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
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