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🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
I can not access candy crus on my computer
Answers
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Hello Carol @Carolmadeira28🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having an issue in your game!
Are you playing on Facebook - through Browser (Chrome / Edge, etc.,) or the App version through Microsoft store?
Please reply back by typing in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day🍫🍫
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Hello @Carol @Carolmadeira28🙋♀️
Sometimes, the browsers could be the cause of the issue!! Did you try opening the game on Google Chrome?
Or on Edge with a "Guest" window? If you do not know how, try this... at the top right corner of your Edge browser, you will see 3 small dots -- click on them and you will see a drop down menu -- from that, select "New InPrivate Window", and click on it -- then, log into your Facebook account and open Candy Crush Saga.
If you are able to play the game either on these 2 browsers, it means the issue is with the Browser.
Please post back and let me know how it goes👍️
