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Unable to purchase Friday Sale Saturday Sale and Sunday Sale.

Cbarnes33
Cbarnes33 Posts: 4

Level 1

edited August 2023 in Support

I wait two weeks for these sales and they’re broken. Two days of trying every fix and nothing works. Customer support says they’ll fix it but hasn’t . Now I think they’re counting on us to buy more expensive items waiting for the sale to work. This seems like a scam.

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Answers

  • Blemta98
    Blemta98 Posts: 18

    The Saturday sale ITEMS are not showing on screen. Only getting closure wheel in upper right hand corner. Have tried restarting, game is updated.

  • Katiom
    Katiom Posts: 15

    Level 2

    edited August 2023

    I am the same, it also happened yesterday. Get a grip please King!!

  • kiara_wael
    kiara_wael Posts: 157,196
    edited August 2023

    Hi and Welcome to the King Community

    Which device are you play ?


  • ashley1313
    ashley1313 Posts: 2

    Level 1

    I click on Saturday sale and nothing is there. I am on an iPad. I have updated apps and cleared the app cache and still doesn’t work.


  • angie1868
    angie1868 Posts: 3

    Level 1

    edited August 2023

    Same here!

  • Blemta98
    Blemta98 Posts: 18
    edited August 2023

    I'm on android, sale items usually run 79.99, for 4d4hrs boosters and lives, 13 ufos, 13 hammers I believe, never runs 99 cents

  • kiara_wael
    kiara_wael Posts: 157,196
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback , This issues has been reported to the game team

  • JudieS1013
    JudieS1013 Posts: 1

    Level 1

    edited August 2023

    I play Candy Crush on my Android phone logging in via Facebook. I have cleared the cache. Logged out and back in. I have uninstalled and reinstalled it. I have powered my phone off and on yet I still can't access the Saturday sale!

  • carrieco
    carrieco Posts: 1

    Level 1

    Hi

    there is a problem in the game - I tried to purchase the Saturday deal, but the game pop up keeps coming up instead. Also same problem with the booster wheel.

    thanks

  • kiara_wael
    kiara_wael Posts: 157,196
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback . This issues has been reported to the game team.

Hey! Would you like to give us your opinion?