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Logged in this morning and all boosters have disappeared.
Hi everyone,
I just wanted to let you all know that we have reported this issue with the Studio and are currently looking at what might have happened.
This issue seems to only affect Boosters that you have saved up tough the Facebook browser. On mobile, your boosters should be fine 😉
Phew, that's a relief 😃
Happy to hear that boosters are back and a huge thanks for reporting this so we could take action and make sure no one else had to experience this.
Have an awesome day 🤗
I had a lot of power ups where are they
As posted above, my boosters have returned home!!
Yup!!! All of my Candy Bombs are back!! Thanks a bunch.
We have good news! The issue should be solved and you should also have your boosters back as before.
Can any of you who have experienced this issue confirm if they have their Boosters/inventory back?
Looking forward to hearing back from you 🙂
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported , for more info here
Hi there, can you please help. My booster all gone.
Add me to the list of someone who lost every single booster that I paid for. Yeah, gold is there, but I'm sure not using it to buy more of what was taken from me.
you are right
please help me to recover back .today all my inventry all zero, candy Crush Saga game.please assist.
today my game candy Crush Saga inventry all zero.please assist to cover back.
Logged in this morning to find that I have ZERO boosters, and I'd had some of everything when I logged out yesterday. All of them, gone. And it's been three weeks since there have been any decent offers in the shop (seriously, you think I'll spend $49.99 for something I was getting for $4.99 before?). This is ridiculous.
Hi, all my inventar is emty today. Is there a general problem? How can I restore my inventar?
Thanks
Logged on with my PC and almost all my boosters are gone, I had + each and now have 2, what happened to the boosters?
of course levels get harder 🙂 they drive me crazy sometimes!
but yeah my boosters disappeared too. i reported it, hoping to hear back.
Where have my boosters gone, logged in this morning and they have gone back to 0,this game has got stupidly hard to play without taking my boosters off me.
Today I go to Candy Crush Saga an hour ago, discover all my credits(helper) in my Inventory list all set to 0. How to continue play my level up the ladder?
Where have my rewards gone ?
Something is wrong with this game all my rewards are gone ,and I am not getting any of my daily rewards .
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
Boosters shouldn't disappear for no reason, but there are just too many reasons for us to explain why yours might have disappeared.
As you are probably aware your boosters are stored on the memory of the device on which you won them. Any change that affects your devices memory can wipe out the memory of your boosters.
Please check links bellow about lose booster Here
This has happened to me..... Usually there's an update, or it's all possible that you could be saving your game in several different places. Check out were your saving your game. Also if you happen to uninstall your game & reinstall they tell you that you'll lose all boosters and gold bars !¡!! Be careful & read everything. They make you aware. That's very positive part of Candy 🍬 Crush.
All of my Bombs Fish candy boms disappeared too, i bought some and won some over the years there were over 20 of each?????
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
my inventory is empty. Why ??????
This morning I relaized that all my boosters are gone (play on Facebook), gold is still there. WTF is goping on? I had hundreds of everything and want to have that reinstated.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
