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"We understand you might be disappointed by this change, but rest assured, everything we do is about making our games even better and even more enjoyable for you. We always want the game to be fresh and fun."
I have asked 7 "help desk" staff how taking away 1/3 of the left playing surface, taking away 1/3 of the right playing surface, and leaving me with only the middle 1/3 of the screen is an "improvement", and "enjoyable". All I heard back is crickets. I haven't played a game since August 3rd, I just sign in twice a day to collect my free stuff.
As one can see, no one likes the new portrait form of the board. Candy Crush says it values our opinions; but does it really. Doesn't look like it since it has done nothing to help those of us who would much rather play in landscape or have quit altogether. Candy Crush, stop giving us the set answer and help us.!!!!!
Hello Jenn @Jennron8694🤗 Hearty Welcome to our sweet King Community!
I know and completely agree with you that it is very hard to play the game with the small screen!!
The reason for this small screen is the Candy Studio has brought in a change and all the devices and platforms look the same - as if we are playing on a mobile device!!
Unfortunately, as players, there is nothing we can do to change it back!! But, leave our feedback for the Candy team to see!!
If you have any further questions, please post back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day🍫