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The game quit out right when I bought 10 to continue playing
Welcome to the King Community.🥰
We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
https://soporto.king.com/contact
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
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As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
