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I can't use my gold bars it keeps contacting store I have cleared cache, updated the game, restarted
Mamabanyana
Posts: 4
Level 1
in Support
I can't use my gold bars it keeps on contacting store did everything restarted the device, updated game, cleared cache nothing works I'm using Huawei p40 my ID is12651801536
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Answers
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Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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No I don't want to buy I want to use them
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Because I have tried all those things you mentioned but it does not work
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I using Huawei p40
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I am having the exact same problem!
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