help retrieve my ccs game

King_admin · September 2023

This discussion was created from comments split from: 📅 How many levels are there in Candy Crush Saga?.

CrystalKing · September 2023

Is someone a le to help me retrieve my ccs game please,after changing my email then trying to login,it's opened up a whole other ccs game that I never used...iv still got my ID thank god

CrystalKing · September 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2784663#Comment_2784663

@Diamond_Lim 🙏🏽??

Diamond_Lim · September 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2784663#Comment_2784663

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CrystalKing · September 2023

That wasn't even my question but ok thanks for your HELP

Diamond_Lim · September 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2784857#Comment_2784857

Oh! You're welcome! 😅

QueenB · September 2023

@CrystalKing, how is it going?

Have been successful in getting your game progress back?

Tagging the our Mods incase I miss your reply 😉

@PummyRaj @bearwithme @kiara_wael @Sukanta_Biswas

bearwithme · September 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2784663#Comment_2784663

Hi @CrystalKing - you mentioned changing your email- was that for your King account? Does the game that opened up have you starting at level 1? Bottom line, even if the ‘game you never used’ is CCS stating at the beginning, Player Support can help restore you to your current level, especially since you still have the same King ID.

Please let us know if I have misunderstood the issue and/or they were able to help you.

😊🐨💕