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help retrieve my ccs game
King_admin
Posts: 3,941 
in Support
This discussion was created from comments split from: 📅 How many levels are there in Candy Crush Saga?.
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Is someone a le to help me retrieve my ccs game please,after changing my email then trying to login,it's opened up a whole other ccs game that I never used...iv still got my ID thank god
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@Diamond_Lim 🙏🏽??
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That wasn't even my question but ok thanks for your HELP
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Oh! You're welcome! 😅
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@CrystalKing, how is it going?
Have been successful in getting your game progress back?
Tagging the our Mods incase I miss your reply 😉
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Hi @CrystalKing - you mentioned changing your email- was that for your King account? Does the game that opened up have you starting at level 1? Bottom line, even if the ‘game you never used’ is CCS stating at the beginning, Player Support can help restore you to your current level, especially since you still have the same King ID.
Please let us know if I have misunderstood the issue and/or they were able to help you.
😊🐨💕
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Hi thanks for that,it was restored but I lost everything,friends,stars & so on,now I have a different ID,ennoying but oh well
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Thank you @QueenB,all sorted,finally xx
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Thank you @QueenB,all sorted,finally
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