Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Disappearing Boosters

I noticed that after I updated candy crush saga that all the booster I earned after finishing a level without loosing a life disappears especially when I close the app. Upon opening the app later all the boosters are gone and also the build-a-bot despite the fact that I have about 25 hours left on it. Only to appear when I connect to internet. Even when connected to internet, will still disappear upon opening the app after closing.

Accepted answers

Yobanna_Yoris

@Elsa. It's been working fine until I updated the app 2 days ago. I'm sure that I finished the levels on first try.

Here is the issue, when I'm connected to internet, I will see 25 hours left on build-a-bot, I will keep accumulating boosters by winning each level on first try. Then I got tired, closed the game to engage in other things.

When I returned to open the game, build-a-bot have disappeared and so also with the boosters earned before closing the game.

Now I switch the internet on, after few seconds, build-a-bot appears with 17hours left and the boosters no where to be found.

I also decided to accumulate another booster while online, closed the game and left the internet on before opening the game, yet exactly the same thing happened

Unlike before, whether online or offline the boosters stays intact and also the build-a-bot or helmet keeps counting upon opening the app after closing, no matter how long I stayed away from the game.

The problem/issue/bug/ whatever started after I updated the game 2 days ago.

I'm in level 1415

All comments

rta

https://community.king.com/en/candy-crush-saga/discussion/233605/disappearing-boosters

I have the same problem. Booster bot is not active when I close the app and open after sometime.

Creative_Elsa

Thanks for explaining this further. I will forward your message to a King Admin and maybe she can find out if it's a glitch or not.

Yobanna_Yoris

@Elsa. It's been working fine until I updated the app 2 days ago. I'm sure that I finished the levels on first try.

When I returned to open the game, build-a-bot have disappeared and so also with the boosters earned before closing the game.

Now I switch the internet on, after few seconds, build-a-bot appears with 17hours left and the boosters no where to be found.

I also decided to accumulate another booster while online, closed the game and left the internet on before opening the game, yet exactly the same thing happened

The problem/issue/bug/ whatever started after I updated the game 2 days ago.

I'm in level 1415

Creative_Elsa

Hi Yabanna,

When you are playing the challenges where you have to complete the level on the first try and you choose to close the app then it will start you at the beginning again when you open the game. Are you closing the game before you finish clearing the level? If so, then it's recognizing that you didn't complete it on the first try and you will lose all the rewards that had been accumulating. The goes for the Helmet and now the Build-a-Bot challenge. It is not holding on to your accumulation if you ended the level.

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Accepted answers

Yobanna_Yoris

@Elsa. It's been working fine until I updated the app 2 days ago. I'm sure that I finished the levels on first try.

When I returned to open the game, build-a-bot have disappeared and so also with the boosters earned before closing the game.

Now I switch the internet on, after few seconds, build-a-bot appears with 17hours left and the boosters no where to be found.

I also decided to accumulate another booster while online, closed the game and left the internet on before opening the game, yet exactly the same thing happened

The problem/issue/bug/ whatever started after I updated the game 2 days ago.

I'm in level 1415

All comments

Creative_Elsa

Hi Yabanna,

Yobanna_Yoris

@Elsa. It's been working fine until I updated the app 2 days ago. I'm sure that I finished the levels on first try.

When I returned to open the game, build-a-bot have disappeared and so also with the boosters earned before closing the game.

Now I switch the internet on, after few seconds, build-a-bot appears with 17hours left and the boosters no where to be found.

I also decided to accumulate another booster while online, closed the game and left the internet on before opening the game, yet exactly the same thing happened

The problem/issue/bug/ whatever started after I updated the game 2 days ago.

I'm in level 1415

Creative_Elsa

Thanks for explaining this further. I will forward your message to a King Admin and maybe she can find out if it's a glitch or not.

rta

https://community.king.com/en/candy-crush-saga/discussion/233605/disappearing-boosters

I have the same problem. Booster bot is not active when I close the app and open after sometime.

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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