Windows 10 App & “Connecting to Facebook Cancelled” !

Leanne_Osborne · May 2018

Please can you help with my not being able to connect to my Facebook Profile when trying to use the Windows 10 Candy Crush Saga app. Having reached the last [so far] IOS level of 3305 on my iPAD, I thought I’d try the higher levels already available on Windows 10 (using the APPs Store’s version of CC). However, on trying to connect to FB in the W10 App - I get “Connecting to Facebook cancelled”. So I can’t continue - Please can you HELP ?

JustPlaying · May 2018

Hi Leanne,

Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

Sorry for the inconvenience

Karl_Rosch · May 2018

I'm having same issues please fix.

Kay_Drayton · May 2018

This problem STILL isn't fixed? This is so annoying because if I want to play on my phone I have to replay levels because it's not synced up.

Kay_Drayton · May 2018

Hi Leanne,
Thanks for posting on King Care. Please see this open post: https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here
Sorry for the inconvenience

This doesnt help. Please offer a real solution.

JustPlaying · May 2018

Hi Kay,

The last post on the above thread said it was fixed and to update your game. Can you try that and if not post on this thread that it is not fixed for you. https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

TRICIA4955 · October 2018

Mine is worse today than yesterday. It's not my profile pic, no space ships, no beanstalk. When is this going to be fixed?

王中益_3403 · October 2018

I have the same issue, too. I have tried to login my account on several Win10 laptop/desktop and only two of them can login cprrectly. Others are showing connecting to Facebook cancelled directly. I think their app may have some problem while connecting to Facebook but they don't know how to fix that.

Windows 10 App & “Connecting to Facebook Cancelled” !

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