Why did you change back to new candy crush when I said I cannot see it

Linda_Oram · October 2018

I complained that I could not see the new candy crush and you changed it back for me thank you, I could play it until now when you have changed it back to new format, why. I cant see please out the old format back

_Elsa_ · October 2018

Hi Linda, are you talking about the old version with Flash vs the new version with HTML5 coding? King cannot take you back to the old version. Where are you playing the game? Once you get to level 2825 you can no longer play the game on the old version.

Linda_Oram · November 2018

The old version can be seen better for us old gimmers who need the characters bigger, Im only on 877, I need the old version please

_Elsa_ · November 2018

Who did you talk to that was able to change you back to the old version? I just looked at your questions here and the only response that I saw was someone giving you a phone number. The only way to get back to the old version is to play the game on king.com Otherwise, all versions are new using HTML5 which includes this on mobile devices.

Linda_Oram · November 2018

Ive tried King,com and it reverts back to the current version even if a new tab or if facebook is not activated, does anyone have a link to the old version for me?

_Elsa_ · November 2018

No there is no other old version available except on king.com.

Linda_Oram · November 2018

I cant find the old version on king.com

_Elsa_ · November 2018

Hi Linda, I just forwarded your message to the King Superstars and maybe one of them will be able to offer you further help.

Linda_Oram · November 2018

Thank you x

Lynette · November 2018

Hi Linda, it would help us a lot with troubleshooting tips for you if we know what device are you playing on?

Linda_Oram · November 2018

HP laptop

Why did you change back to new candy crush when I said I cannot see it

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