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actually a bug
game freezes right after the level is completed. please see checkmark on top right of screenshot. nothing works to get out of this screen. settings still responsive but 'LEAVE' button doesn't work. have to shut down game. rainbow streak and life lost.
BUG happens on all magic road levels.
Android 13, one ui 5.1
Best Answer
Answers
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Hello @hallvekil and welcome to Soda community!
I'm sorry to hear that. Thanks for sharing screenshots
I've replayed levels 461 and 474 and didn't experience this bug so we might need to collect more infos in order to pass this on to community manager to have this looked into. 🙂
Does this happen after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If it does, please share:
- make and model of your device
- player ID number. Here's how to retrieve it from your Soda app
Thanks
