Candy Crush is shadowed and won't open all the way

Question

None of my devices, Windows 10, Android, Kindle won't open Candy Crush past the Daily Treat... it gets to the map and it's shadowed and won't open the game. I've emptied the browser cache and cookies which used to work when it wouldn't open but not helping now.

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact