Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

How do I get my lives restored

Robin_Clements
Robin_Clements Posts: 2

Level 1

lives continue to disappear each time I go out of the game

Answers

  • _Elsa_
    _Elsa_ Posts: 37,347

    Hi Robin,

    I think there is a glitch on this.  Can you please tell me where are you playing the game - mobile or computer?  I am going to elevate this to a King Admin and she is going to report it to the studio.

  • _Elsa_
    _Elsa_ Posts: 37,347

    Update: Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players.  King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

  • Nebojsa_Petric
    Nebojsa_Petric Posts: 5

    Level 2

    edited November 2018

    How can we start to build  lives up if we  cant receive them from our  friends? They say they have sent me,but nothing is showing .Im sadddddd

  • _Elsa_
    _Elsa_ Posts: 37,347

    Hi Nebojsa, it's still not working well this morning and I have elevated it to King, so I am waiting to hear about a fix.

  • Nebojsa_Petric
    Nebojsa_Petric Posts: 5

    Level 2

    edited November 2018

    Elsa thank you very much. I do like this game and every day i like to play, and my friends too. After hard work day it is relaxing to play.

Hey! Would you like to give us your opinion?