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🎬️ Video ads disappearing or not available

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Answers

  • somayatawfeek
    somayatawfeek Posts: 6

    Level 2

    edited September 2023

    i still don't get the answer.. i saw this answer in someone's Q before and stayed waiting for months but nothing changes.. still no ads.

  • Victor165487
    Victor165487 Posts: 1

    Level 1

    Cool

  • somayatawfeek
    somayatawfeek Posts: 6

    Level 2

    edited October 2023

    i don't get ads from months ago.. someone told me once you paid for the game you will never get ads again? Is this true?? Is this ads disappearing because i paid for the game???

  • PummyRaj
    PummyRaj Posts: 44,082
    edited October 2023

    Hello @somayatawfeek 🤗 Welcome back to the Candy Community!

    I too saw some players saying that they won’t receive in their games if they make purchases! I have enquired with our Candy Community In-charge and they said it is not true!

    They also informed me that the only duration players won’t see Ads is “when they purchased Timed boosters” like unlimited lives, etc., After the timer ends, the Ads will/should return normally!!

  • Bibhutii
    Bibhutii Posts: 7

    Level 2

    Ever since I bought extra lives and boosters with actual money I’ve not been getting ads for extra moves and boosters! Ads have stopped popping. I’m stuck at the same level since days and it’s getting frustrating to play. If this is some algorithm to make me buy more stuffs then I’m quitting the game . It’s unfair to do such thing to regular players. How do I get back to getting ads. Otherwise I’ll have to seriously quit it!

  • PummyRaj
    PummyRaj Posts: 44,082
    edited October 2023

    Hello @Bibhutii🤗 Hearty Welcome to our Candy Community!

    You are the 2nd person asking the same question today🙂 I too saw some players saying that they won’t receive in their games if they make purchases!

    I have enquired with our Candy Community In-charge and they said it is not true! They also informed me that the only duration players won’t see Ads is “when they purchased Timed boosters” like unlimited lives, etc., After the timer ends, the Ads will/should return normally!!


    As per the information we have, all we can do is to -- (a) keep our game updates with the latest version; (b) make sure that there is enough free storage on device memory; and (c) be active in the game. The Ads will come back, but just a matter of time!!

    This morning, a player even posted that they have received the Ads after few weeks!! I am sure you will too👍️

    If you have any questions, please post back by typing in the blank box given below to my comment.

    Thank you for joining our Community and have a great rest of the day🍫🍫

  • Bibhutii
    Bibhutii Posts: 7

    Level 2

    edited October 2023

    ….

  • Bibhutii
    Bibhutii Posts: 7

    Level 2

    edited October 2023

    Hmm looks like I’ll have to wait then!

    Device storage is on check, I’ve still been actively trying to cross the levels, and the game is updated.. it’s been around 3-4 days.. Hopefully everything will go back to normal.

    Thanks much ❤️

  • PummyRaj
    PummyRaj Posts: 44,082
    edited October 2023

    Glad to know that everything is set on your side. Now, all you have to do is wait🤗

    Hope you too will come back soon with the good news about Ads returning to your game🌟

    Keep crushing and have a lovely rest of the week🍫🍫

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