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Received Congrats pop-up window but no rewards for 5000 or 10000 green candy match levels.
Answers
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I do not see a top right envelope icon on this page. Am I just being obtuse? Anyone else see it?The email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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Are you logged in? If so, it's right next to "Logout".The email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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I am logged in, but I only recently signed up for this account. Maybe that has something to do with it. I wish I could see the email and get my lollipops. lolThe email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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I don't see the envelopeThe email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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I don't see the envelope and I'm using my phoneHi,
Seems there was a glitch in the game in order to receive the correct bonus. Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.
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i also just signed up. I also didn't get the prizes. No envelope on my screen.The email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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I also had this issue. I received the gold bars, but nothing else. I played on iPhone and have screenshots.
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I would like an email. I also completed 10000 green tiles and got nothing. What a waste of time.Hi,
Seems there was a glitch in the game in order to receive the correct bonus. Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.
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Yea yea yea! DoubleDB here. Mark Hawk with King care messaged above. There was a glitch in system but he sent a message asking me for account info and I will get the earned rewards. I located my message envelope with king care instructions on what they needed to credit my rewards at the very top of this page, just to the right of the Log Out icon. I sent the information and expect rewards will be credited before long. If anyone doesn't have envelope, perhaps send a new message? Good luck.
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I'm so glad I'm not the only one NOT seeing an envelope.The email referred to is found here at the top right envelope icon. It's nice to know King is helping to resolve this for us!
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