Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

why does your email not work and NO EVENTS in a game

Hi, two things really...

I see your email on CONTACT US still is not working, you go through all the filling in of details, clicking squares with bikes or tractors only to get the error message that something went wrong.

Is this so you dont have to deal with people and force them to com here? It has been doing this for months now

Second thing is, since you changed to portrait mode, I dont have any events, it just says COMING SOON, but this was months ago.

Accepted answers

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the Game Team. For no Events in your game . The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date

All comments

Alienscar

@UrSweet1 I just tried using the Contact Us at the bottom of this page and it worked for me without issue.

Alienscar

@UrSweet1 thanks for your incredibly fast reply

No problem, but just to be clear I am just another community member like Kiara and Christine. I am not the Game Team referred to by Kiara. The Game Team will never respond to you here.

I am on a fast internet server on a laptop,

By 'server' I mean the hardware used by King. Whilst you might have good internet the connection to King's servers can still go wrong. In fact King had issues with their servers last week and it could be that they still are.

UrSweet1

https://community.king.com/en/candy-crush-saga/discussion/comment/2812383#Comment_2812383

I am on a fast internet server on a laptop, and dont have issues like this anywhere else....but I do have ad block on so will remove it when I need to contact the page, thanks for your incredibly fast reply 😍.

ps, I am always signed into the game, we have 4 players in our household and some have events like free psin, but some have nothing at all - thanks

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/421281/why-does-your-email-not-work-and-no-events-in-a-game

Make sure you are signed into your game UrSweet. The Events coming soon message is a message that appears when you sign out of your game and then open it. You can also see this message if you have a poor/slow server connection. If you sign into your game and then play a level your events should return to your game.

The trouble you are having with the Contact Us function would also indicate a poor internet/server connection.

If you play on an android device try opening an Incognito tab and access the Contact Us page through that.

If you are using an advert blocker, temporarily turn it off.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2812152#Comment_2812152

They are trying to email King Support, not you.

missylovesbutch1

My email does work

kiara_wael

Hi and Welcome to the King Community

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

kiara_wael

Hi and Welcome to the King Community

All comments

kiara_wael

Hi and Welcome to the King Community

missylovesbutch1

My email does work

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2812152#Comment_2812152

They are trying to email King Support, not you.

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/421281/why-does-your-email-not-work-and-no-events-in-a-game

The trouble you are having with the Contact Us function would also indicate a poor internet/server connection.

If you play on an android device try opening an Incognito tab and access the Contact Us page through that.

If you are using an advert blocker, temporarily turn it off.

UrSweet1

https://community.king.com/en/candy-crush-saga/discussion/comment/2812383#Comment_2812383

ps, I am always signed into the game, we have 4 players in our household and some have events like free psin, but some have nothing at all - thanks

Alienscar

@UrSweet1 thanks for your incredibly fast reply

No problem, but just to be clear I am just another community member like Kiara and Christine. I am not the Game Team referred to by Kiara. The Game Team will never respond to you here.

I am on a fast internet server on a laptop,

Alienscar

@UrSweet1 I just tried using the Contact Us at the bottom of this page and it worked for me without issue.

Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
How i get my reward?
Pins collection i finish it I didn't received my reward.
Dinero
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
Pass 290
hi How I can pass level 290 It is so hard Please supporting me

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…