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why are my ingredients disappearing in level 409?

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Mike_Prince
Mike_Prince Posts: 1 Newbie
in Support

i keep losing the walnut via striped candy blast or the thing just disappears altogether. i have taken screenshots,and clearly i have the level beat but it still says 1 ingredient remaining. This has happened 4 times now.

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Answers

  • LisaBa
    LisaBa Posts: 225 Level 2
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    I haven't had this problem with this level. I know it is a pain but are you able to take a screenshot so that we look at this for you? Also I suggest you try all of the usual troubleshooting steps for PC related problems. Clearing the cache, updating your java etc. King have made a video which should help show you these steps. 

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    Let us know how you get on :)

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  • Roisin_O'Brien
    Roisin_O'Brien Posts: 1 Newbie
    edited April 2015
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    I haven't had this problem with this level. I know it is a pain but are you able to take a screenshot so that we look at this for you? Also I suggest you try all of the usual troubleshooting steps for PC related problems. Clearing the cache, updating your java etc. King have made a video which should help show you these steps. 

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    Let us know how you get on :)

    I have the exact same problem. It keeps happening! I also have 3 screen shots. There is nothing wrong with my computer, have cleared the cache etc. There is definitely a glitch on this level, I've Googled it and found that several other people have experienced the same problem, but I can't find a solution to it.
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