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Champion race it’s not appear even finish all the level in this game ,has been check game updated as
Answers
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Hello dear @Alienscar🤗 Thank you for the heads-up!
I have checked some of those discussions through the links provided in most of those threads! I have noticed that the complaints/reports were sent in last May, and this May! May be the issue was fixed but few players are still experiencing the glitch (like the Black screen in Ads - it was fixed but, had returned to some players)!!
So, it would be helpful to report again and find out what's going on!! As you know, I have joined the Candy Community only few months ago! So, it will be helpful for me to recollect all the information to be aware of these constant/recurring issues🙂
I will try my best to find out what's going on🍫🍫
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Hi Silu @kumkumsilu🤗
Since many players are not experiencing this issue, I will be asking for more details, which will make it easier for me to report to our Candy In-charge!
First of all, are you using an Apple phone or an Android (Samsung, LG, etc.,);
- You said you are using mobile phone. To check the version, you will have to look in the "App Store" / "Google Play Store" (depending on the phone you are using);
- Once opening the App Store/Google Play Store, type Candy Crush Saga in the "Search Bar";
- When the game name appears in the list, don't click on "Play", but click on the name;
- In the next screen, you will see more details about the game. Scroll down till you see "What's New". Then click on --> (right arrow);
- In this screen, scroll down a lot till you see "Game Info". Here you will see "Version" with a number next to it. I need you to write down that number here.
Along with this info, I need your game ID number too. Click on --> THIS Link <-- to find your ID number.
Please post these details and let's talk more tomorrow (it is midnight for me😴).
Have a lovely day ahead🍫🍫
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Thank you for providing these information!
I've checked with the studio and this issue should have been fixed indeed so there might be bug in the app that needs to be cleared.
Have you by any chance tried clearing the game app cache? I found a page here that might help!
Give that a try and lets hope it will do the trick 😉
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Subject: Champion Race Issue and Incorrect Coin Reward
Dear Candy Crush Saga Support Team,
I have been facing two persistent issues in the game for the past four weeks:
1. The Champion Race counter does not reset after wins.
2. I received an incorrect 40-coin reward instead of the expected 20 coins.
My in-game ID is 10636952268.
Please address and resolve these issues promptly for a better gaming experience. I have already submitted multiple requests, but the problems persist.Thank you for your attention and assistance.
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Subject: Champion Race Issue and Incorrect Coin Reward
Dear Candy Crush Saga Support Team,
I have been facing two persistent issues in the game for the past four weeks:
1. The Champion Race counter does not reset after wins.
2. I received an incorrect 40-coin reward instead of the expected 20 coins.
My in-game ID is 10636952268.
Please address and resolve these issues promptly for a better gaming experience. I have already submitted multiple requests, but the problems persist.
Thank you for your attention and assistance.
