Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @sjbrinson32🤗 Hearty Welcome to our sweet King Community!
😂😂😂 I am sorry for laughing!!
When we receive complaints about game crashing or freezing, that is what we suggest as a first step -- make sure that the game App is updated!! Since I do not know what caused for your game to freeze, please check This Link for more troubleshooting tips.
If your level kept freezing, please post back and let us know with the details of device you are using, which level you are playing, etc.,
Thank you for joining our Community and have a great rest of the day🍫🍫
Oh! Thank you!!
If the level freezes just one time, it could be due to an issue on our device or connection. But, if the same level kept freezing multiple times/repeatedly, then, there is a possibility that the level has bug in it.
Can you please tell me which level it is? So, that I will be able to report it?