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Hello @Anileyaπ€ Hearty Welcome to our sweet King Community!
I am sorry to hear about the annoying pop-up in your game!! I will have to find out what to do to get rid of this pop-up, as it has been a while since I played on my computer!
But, I can tell you one thing for sure that "Ad Blocking extensions" will not help you with this, as this pop-up is in-game related, but not outside agency!!
Do you see an X at the top right corner of that pop-up? If so, as of now, I would suggest you to just click that X and continue playing. I will get back to you once I find some information about it.
If you have any questions in the mean time, please type in the blank box given below to my comment.
Talk to you soon. Have a great rest of the dayπ«π«
no this is absolutely not answered-there is no check box or x box or any other box when the "update" comes on. the only thing you can do is hit "accept" thats it. whats really bothering me is if I paid for extra lives-they'd be gone-money wasted/stolen. none of this is acceptable.
Hmm!! When I see that "Update New Terms" pop-up in my game, it does come with an X at the top right corner. Hence, I thought it is the same in your game tooπ€
Can you post a screenshot of that pop-up for me please?
To add the screenshot, click on the 2nd icon located in the bottom left corner of the open comment box.
this is exactly what comes up every single time i play candy crush. all lives are gone. all the everything are gone. i apologize for the delay i have been in hospital since last Thursday & was released last night.
I have the same thing happening to me and it's so frustrating. Now all my events and race and everything else is GONE !!!!!!!!!!!!!!!!!
here we go again-every single time i play it drags me back to zero. formally complain to fb.
Hello dear @Anileyaπ€ Welcome Back!
Hope you are doing alright now and everything is ok! Thank you for the screenshot!!
I am so sorry for not getting back to you earlierπ€¦ββοΈ Let me check with our Candy In-charge and get back to you!
Thank you for your patience and talk to you soonπ«π«