Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Help!

Yesterday I was at the end of a game then my smartphone turned off suddenly. I turned it on and reopened the candy app and I've noticed that all my boosters were gone!!!!! ARGH!!!! All those efforts and patience for nothing! I'm gutted!!! And today I just spinned the boosters wheel and won a booster but when I've started a new game that booster wasn't there... it disappeared once again! Help please!

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Mapi

My android phone n ipad auto shutdown many times when battery flat during game play, boosters n lives were not lost when i replay the game after charging. However, i had long ago experienced total lost of boosters n lives when i logged out from the game. So remember, DON'T log out !!!

Trying to edit my post but it doesn't work, sorry. I meant my lives are still there... only the boosters have disappeared.

Mapi

My android phone n ipad auto shutdown many times when battery flat during game play, boosters n lives were not lost when i replay the game after charging. However, i had long ago experienced total lost of boosters n lives when i logged out from the game. So remember, DON'T log out !!!

I haven't logged out at all... and the funny thing is that I've lost all my boosters but my lives! I don't understand! And if someone could tell me how to save my boosters and lives, I'd be grateful! Come on King! You know you can do something about it!!!!!

Granny_Chow

My android phone n ipad auto shutdown many times when battery flat during game play, boosters n lives were not lost when i replay the game after charging. However, i had long ago experienced total lost of boosters n lives when i logged out from the game. So remember, DON'T log out !!!

KingsPinn

Hey Mapi, I'm sure you have already seen from looking around on the site that this can happen. The boosters are stored in the app and not online or anywhere. So if the app crashes or gets updated we've been told that there is a possibility of boosters disappearing.

Tell me, what booster did you win today?

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Accepted answers

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KingsPinn

Tell me, what booster did you win today?

Granny_Chow

Mapi

My android phone n ipad auto shutdown many times when battery flat during game play, boosters n lives were not lost when i replay the game after charging. However, i had long ago experienced total lost of boosters n lives when i logged out from the game. So remember, DON'T log out !!!

Mapi

My android phone n ipad auto shutdown many times when battery flat during game play, boosters n lives were not lost when i replay the game after charging. However, i had long ago experienced total lost of boosters n lives when i logged out from the game. So remember, DON'T log out !!!

Trying to edit my post but it doesn't work, sorry. I meant my lives are still there... only the boosters have disappeared.

Dinero
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
Pass 290
hi How I can pass level 290 It is so hard Please supporting me
Recover my progress level
Please recover my progress level after reset my phone
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…