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the game is not connecting to my email and says it is not connected to the internet. I play on two devices and they are not updating. what should I do? Iam from Brazil, and the prints were made by my app, Portuguese.
Got! After uninstalling the game from the phone and reinstalling, I asked to change the password and was able to log in. It came back exactly where I left off. 😥
I'm unable to log in, with email and password, on any device. It accuses wrong password, but I have already changed it and it keeps giving the same error. I've reached level 5000 and I think it's sad to have to go back from the beginning of the game. I deleted the game from my phone to see if it worked, and nothing did! On no device can I log in to my email. I've been using the same email for over 10 years. I'm disgusted!
Hi and welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find more details HERE.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
