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Sync android, tablet and computer
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Groovygrams
Posts: 6 Level 2
in Support
If I pass a level on my phone or tablet, it does not show on computer. If I finish a world, I cannot get tickets. It only gives me tickets on Computer and I have to redo all levels on computer. What good is it to have the game for Android and tablet if you can't finish without redoing levels on Computer. Please fix this issue.
Answers
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Hi Groovygrams!
In most cases all you will have to do then is to start the game on your mobile, go into settings, disconnect from Facebook and then reboot your mobile. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back.
Cheers :-)
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I have done that numerous times. Doesn't work. It's the computer that doesn't sync with my tablet. This is only on candy crush. I am at level 458 on tablet but computer and phone only show 456. I have logged out and signed in on phone and nothing changes. Also, if I complete a world on tablet, I can't get tickets or buy tickets to enter the next world unless I complete them on computer. WHY.......?.....
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Hi Groovygrams!
I suggest you try syncing your mobile with King.com instead of Facebook.
Just follow these steps:
1) Start the game on your mobile device
2) Go to settings (cog wheel icon, button) - choose "disconnect from Facebook"
3) Go back to main screen - from here click on the orange button "Connect to Kingdom"
Done! :-)
If you want to transfer your Facebook progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
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I also had the sameproblem in syncing my game. I had tried to do what you suggest but in my account setting in king.com i cant find where to syncmy game with facebook please help. Thank youHi Groovygrams!
I suggest you try syncing your mobile with King.com instead of Facebook.
Just follow these steps:
1) Start the game on your mobile device
2) Go to settings (cog wheel icon, button) - choose "disconnect from Facebook"
3) Go back to main screen - from here click on the orange button "Connect to Kingdom"
Done! :-)
If you want to transfer your Facebook progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
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My level in phoneis always stuck at level 500 but in facebook im already pass level 1115. Thats why i also cant play the dreamworldHi Groovygrams!
I suggest you try syncing your mobile with King.com instead of Facebook.
Just follow these steps:
1) Start the game on your mobile device
2) Go to settings (cog wheel icon, button) - choose "disconnect from Facebook"
3) Go back to main screen - from here click on the orange button "Connect to Kingdom"
Done! :-)
If you want to transfer your Facebook progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
